It’s come to light that Ctrip have been sneaking in a lot of additional fees in their bookings. For the full story you can read more: Chinese OTAs Facing Pressure over ‘Fraudulent’ Practices via Jing Travel Ticketing clean-up: Bundle sales fallout forces Ctrip to reassess business […]
You know what really sticks in my craw? That no ONE is doing matching of reviews for products/services/restaurants/whatever based on reviewer profiles similar to your own. For example, the age old problem. You arrive to a new exotic destination, and want to find a place […]
At agoda, one of the things I’m most proud of is the introduction of “What You See is What You Pay” pricing. Let me take you back to the Summer of ’16. Whoa – whoa – not THAT far back. Two Thousand and 16 […]
Here are the articles I found most interesting this week: Why Customer Retention Is More Important Than Acquisition | Mashable Some data to back up what your gut tells you about why you should avoid alienating your current user base in an effort to gain […]
Here are the articles I found most interesting this week: Nailed It: Buzzfeed Cracks The Pinterest Code | Forbes A lot of great data shared at the Pinterest for Publishers event I attended at Buzzfeed HQ back in March. Time Inc. CEO to create unit […]