It’s come to light that Ctrip have been sneaking in a lot of additional fees in their bookings. For the full story you can read more: Chinese OTAs Facing Pressure over ‘Fraudulent’ Practices via Jing Travel Ticketing clean-up: Bundle sales fallout forces Ctrip to reassess business […]
Chatbots are one of the major trends in the travel industry right now (after Blockchain, that’s the buzzword du jour ATM). And as always, I remain skeptical on all things that involve Tech and NLP (Natural Language Processing). Because language processing is hard. For computers, that […]
Just finished listening to: Freakonomics Radio episode “He’s One of the Most Famous Political Operatives in America. America Just Doesn’t Know It Yet.” Steve Hilton was the man behind David Cameron’s push to remake British politics. Things didn’t work out so well there. Now he’s […]
You know what really sticks in my craw? That no ONE is doing matching of reviews for products/services/restaurants/whatever based on reviewer profiles similar to your own. For example, the age old problem. You arrive to a new exotic destination, and want to find a place […]
At agoda, one of the things I’m most proud of is the introduction of “What You See is What You Pay” pricing. Let me take you back to the Summer of ’16. Whoa – whoa – not THAT far back. Two Thousand and 16 […]